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The
Courage to Coach
Chosen as one of the top 10 training programs in 2000 by Training Media
Review, The Courage To Coach outlines a specific four-step process
for coaching that will work in any employee performance situation. Managers
will learn how to reach agreement on the problem, develop an action plan
for correcting the problem and follow up with the employee.
This Program
can be used in a facilitator-led training session, a one-hour lunch and
learn program, or as a self-study course. The Facilitator-Led training
session is designed for a one- or two-hour focused training agenda. The
video can either be used in its entirety or as a stop-and-discuss tool.
The Training Leader's Guide includes role-playing exercises that give
participants the opportunity to practice the steps, as well as an action
plan exercise that helps participants tackle a real-life coaching situation
when they get back to work.
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 Employees
will learn how to:
* Deal with
a problem situation and get a coaching conversation started.
* Coach someone with an attitude problem.
* Handle employees who won't take their manager seriously.
* Ask someone who does a good job to "crank it up" a bit.
* Use documentation when an employee is just not getting the message.
Great
For Use in Training On:
* Coaching
* Supervision/Management Skills
* Performance Management & Appraisals
* Communication Skills
Program
Materials Include:
* Facilitator's
Guide
* Reproducible Participant Handouts
* Reproducible Self-Study Workbook
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